We're here to help with any questions you have about MateBricks products and services.
Our dedicated support team is available around the clock to assist you with any issues or questions you may have.
Find quick answers to common questions about our products, services, and ordering process.
Send us your queries and we'll get back to you within 24 hours with detailed assistance.
We're currently in the pre-launch phase and working hard to bring you the best possible products. Follow our Instagram page @matebricksofficial for the latest updates on product launches, availability dates, and exclusive previews.
We'll accept all major credit cards (Visa, MasterCard, American Express), debit cards, PayPal, and various digital payment methods. Specific payment options and regional availability will be announced closer to launch.
With our Diamond Plan, you can customize various aspects of your robot including its appearance, functionality, personality traits, and AI responses. Our experienced team will guide you through the entire customization process, ensuring your robot perfectly matches your preferences and needs.
All MateBricks products come with a comprehensive 1-year warranty covering manufacturing defects, hardware malfunctions, and software issues. Diamond Plan members receive extended warranty benefits including priority repair service and exclusive replacement options.